These terms and conditions apply to the use of our website and services. By using our website and services, you agree to be bound by these terms and conditions and you also agree that all information you provided to us is accurate and correct. You warrant that you are authorized to engage us on your own behalf or on the behalf of the beneficiary of the services.
1. PARTIES TO THE AGREEMENT
This Agreement is between Work Plus Store (Kallang Bahru) Pte Ltd, a Singapore registered company with registered office at
10 Raeburn Park #02-18 Singapore 088702 (“W+S”, “we”, “us” or “our”) and you, the Customer (“Customer”, “you” or “your”).
For the avoidance of doubt, a customer includes any visitor to our websites, users of our web or mobile applications and customer
employing our services.
2.1 “Services” means any and all services or products which we may offer via your User Account at any time including but not limited
to delivery, collection, drop off, transportation and storage services.
2.2 “Storage Facilities” means the premises that are used to store the W+S Box or Odd Size Item & Flexi storage space.
2.4 “Charges” means all applicable charges as stated in the Schedule of Fees herein.
2.5 “Delivery” shall be considered to include any deliveries or drop off or transporting of W+S Box/ Odd Size Item (whether empty
or are packed with your items) to the designated address in Singapore or to our Storage Facilities.
2.6 “Collection” shall be considered to include any collections or transporting of W+S Box/ Odd Size Item (whether empty or are
packed with your items) from the designated address in Singapore or from our Storage Facilities.
2.7 “Odd Size Item” refer to any of your item(s) that you want to store with us. Additional fees may apply depending on the
size/weight/quantity of your Odd Size Item. Please email to email@example.com to ask for more information.
2.8 “W+S Box” means the box(es) that are supplied by W+S which shall include and 2 tamper-proof seals for ease of packing or
removing of your items.
2.9 “You” or “Customer” means you the customer irrespective as to whether you are an individual customer acting on your own
behalf or a business customer including your agents, nominees or assignees.
2.10 “Website” means our website at www.workstore.com.sg/valet/ or any other website under which we provide or advertise our
Services or subsequent URL which may replace it.
2.11 “Operating Hours” means Monday to Friday from 10am to 6pm. Excluding Public Holiday.
2.13 “User Account” means an account which you must create and register with us via our website, which shall include a unique
username and a password and thereafter you can proceed to make use of our Services.
2.14 “Declaration Form” means a form which is to be filled in by you with regards to your items and to be signed by you or your
recipient when the Services that we had provided have been carried out.
2.15 “Force Majeure” means any unforeseeable circumstances beyond our reasonable control, including but not limited to war, threat
of war, terrorist activity, strikes or other industrial action, riots, fire, storms or any other natural disaster, failure in the
telecommunications networks, power cuts, traffic conditions, road closures, accidents or any other unforeseen circumstances.
3. CUSTOMER RESPONSIBILITIES AND RESTRICTIONS
3.1 To make use of our Services, you must register and create an account with us. You are responsible to ensure that the Data you
provide in your User Account and Declaration Form is complete and accurate. You agree that you would update us as and when
your details change.
3.2 You are to keep your login information including your Data and password safe and to take all reasonable steps to ensure nobody
other than yourself can access your account and the Services. All email, personal information or contact information which you
are to provide shall be valid and updated.
3.3 You agree that you have the authority to, and are of legal age to, enter into this Agreement.
3.4 You are to ensure that your items are packed safely so that your items can be transported and stored without damage.
3.5 You are not to sub-license or re-sell any of the Services that we offer without our prior written consent.
4. THE ORDER PROCESS
4.1 You are to log into your User Account to use our delivery, collection, transportation and/or storage services.
4.2 If you require W+S Box to store your items, you shall schedule a date and time via your User Account for us to deliver the empty
W+S Box to you and schedule another date and time for us to collect the W+S Box to be transported to our Storage Facilities. It
is your responsibility to schedule the collection of the W+S Box prior to the expiry of 7 days from the date of Delivery of the
empty W+S Box to you. Upon the expiry of 7 days, we shall then proceed to charge you for our storage services as if the W+S
Box had already been stored with us. In the event that you require us to make a second trip for the collection of the W+S Box by
end of the 7 days, you shall be liable for additional transport charges.
4.3 You are to pack the items that you wish to store with us and you may take photos of the items for your own reference before
handing the W+S Box to us for sealing.
4.4 If you do not require the use of the W+S Box, you may schedule the collection of your Odd Size Item, at the specified date and
time, upon which we would transport such Odd Size Item to our Storage Facilities.
4.5 Whilst we would exercise our best endeavor to reach your destination punctually, you agree and understand that the scheduled
timing of the Collection/Delivery is an estimate only.
4.6 A Delivery Charge shall be imposed if there is a failed attempt to drop off or collect the W+S Box/Odd Size Item at the designated
address at the scheduled date & time.
4.7 During the period of storing the W+S Box/Odd Size Item, we shall not be liable for any loss or damage suffered by you as a result
of a damaged W+S Box and/or Odd Size Item and/or corroded items.
4.8 If you want to have all or some of your items to be returned to you, you may schedule a date and time for us to deliver the W+S
Box/Odd Size Item to you. We will then transport your items from our Storage Facilities and deliver them to you as per the date
and time indicated by you via your User Account.
4.9 Alternatively, you can have the option to store your Odd Size Item with us based on per square foot Charges with minimum
storage of 25 square feet storage space, subject to storage space’s Delivery or Collection Charges. There shall be no partial retrieval
of items allowed for storage under this option. (Please email to firstname.lastname@example.org and ask for more details).
4.10 Any Collection or Delivery of W+S Box/Odd Size Item for the location at Singapore Changi Airport will be quoted separately.
4.11 Any urgent job order (Collection or Delivery of W+S Box/Odd Size Item on the same day or outside the Operating Hours) shall
be quoted separately and subject to our availability.
5. ITEMS AND STORAGE
5.1 By subscribing to our Services, you hereby declare that throughout the entire term of this Agreement, all items that are placed at
our Storage Facilities belong to you. If the items do not belong to you, you hereby declare that you have the express permission
and authority of the person who owns the items to use our Services.
5.2 All W+S Box shall remain the property of W+S during the course of our Services. Any W+S Box sold to you are strictly nonrefundable
5.3 You shall pack all items carefully with protective materials. We reserve the right to decline the storage of any item(s) as we
reasonably deem fit.
5.4 Items stored with us shall not be prohibited, illegal, stolen or perishable. Such items include but are not limited to drugs; food;
fruits and plants; creatures (whether living or dead); flammables, firearms, weapons or explosives of any kind; radioactive,
chemicals, hazardous or toxic materials of any kind; items which emit any kind of odour or fumes; compressed gases; any
currencies, bonds or securities; or any items of high value such as jewellery, antiques, fine art, fine wines, any currencies, precious
metals, furs and deeds.
5.5 We shall exercise the right to open the W+S Box/Odd Size Item to inspect your items and dispose/destroy them accordingly if, (i)
we reasonably believe that the W+S Box/Odd Size Item contain items which violates the Clause 5.4 herein; (ii) we are required
to do so by any competent authority, local authority or by law or any court order; or (iii) there is a risk of injury or damage to
property or persons, in which case, we shall not be held liable for any losses suffered.
5.6 Access to our Storage Facilities is strictly prohibited and we reserve the rights to determine the location of storage of the W+S
Box/Odd Size Item.
6. DELIVERIES AND COLLECTIONS
6.1 During any Delivery or Collection, a Declaration Form will be provided to you for your endorsement to confirm the Delivery or
Collection of your items as stated in the Declaration Form.
6.2 Subject to Clause 13, we shall not be liable for cancellations or deliveries or collections as a result of force majeure, including,
but not limited to, any adverse weather conditions, bad weather warnings, traffic conditions or any other event beyond our control.
6.3 Subject to Clause 4.6 above, our driver shall wait for a period of up to 15 minutes at the given Delivery or Collection address.
Should you fail to turn up, a failed Delivery charge shall be imposed on you.
6.4 If you wish to arrange for the W+S Box to be delivered to you and allow you to pack your items into the W+S Box on the spot,
our drivers can wait for a period of up to 15 minutes for you to pack before sealing up the W+S Box to store at our Storage
Facilities provided that your items does not exceed a total number of 5 W+S Box/Odd Size Item(s).
6.5 In the event that you no longer wish to engage our Services and you wish to keep the empty W+S Box, you may email to
email@example.com to ask for more information.
6.6 You shall check the condition of the W+S Box given to you upon Delivery. Thereafter, you are required to keep and maintain the
W+S Box in a clean and good condition. Should there be any damage to the W+S Box upon collection such that the W+S Box
can no longer be used for the storage of items or could not be sealed properly, the W+S Box shall be deemed sold to you.
6.7 We have the final discretion to determine whether your items are suitable to be stored at our Storage Facilities.
6.8 In the event that your items stored with us are damaged and has caused damage to the items or W+S Box belonging to other
customers, you agree to be liable and indemnify us and other customers for the loss and damage that shall be suffered.
6.9 You are required to ensure that any of the W+S Box that are placed with you must be arranged for our Collection within 7 days
otherwise, we shall proceed to bill you accordingly as per Clause 7.5.
7. PAYMENTS AND CHARGES
7.1 All applicable Charges are those specified on the Website at the time of booking or as specified in the Schedule of Fees as set
forth in this Agreement. All applicable Charges are quoted in Singapore dollars and are subjected to the prevailing Goods and
Services Tax (“GST”).
7.2 All applicable Charges are subject to change at our discretion. In the event that Charges are revised, 1 month’s notice shall be
given to you and pursuant to Clause 9, you are entitled to terminate the Agreement.
7.3 All payments shall be made by either Credit Card payment or PayPal.
7.4 By subscribing to our Services, you agree to provide us with your credit card information and details, which we are entitled to use
for all billing and payment purposes thereafter.
7.5 All Charges incurred for the use of our Services shall be billed to you in advance on a monthly basis, following the first payment
date. The first payment date shall be the earlier of: – (i) the date on which we collect the items from you; or (ii) 7 days after we
deliver the empty W+S Box to you.
7.6 Customers are not entitled to be credited or refunded for any prepaid storage Charges, Charges incurred for Delivery or Collection
or any other Charges which are imposed on you in accordance with the terms specified herein. In the event that you decide to
cease the subscription of our Services during the billing cycle, you are also not entitled to any refunds from us.
7.7 For Credit Card payment, all payments shall be deducted automatically via your credit card account. For PayPal payment, all
payments shall be made to us within 7 days from the date of invoice. You agree to compensate us in full against all costs and
expenses that shall be incurred by us in the event of a failed payment for whatever reason.
7.8 If you fail to arrange payment for the amounts due to us by the due date, we will issue you a reminder notice and will charge you
an administrative charge of S$15.00. A second deduction shall be made after the end of the 7th day from the due date for all
outstanding amounts, including the above mentioned administrative charge.
7.9 In the event the second deduction is unsuccessful, we shall issue a 2nd reminder notice for final payment and charge a late payment
interest of S$30.00 on top of the outstanding amounts stated in Clause 7.8. If payment is not received within the next 7 days after
the issuance of the said reminder notice is made, we shall proceed to dispose/sell the items to interested buyer(s), in which case
and by conduct of your non-payment, you agree to waive your rights to hold us liable for such disposal/sale of the items, in both
law and in equity. You shall be issued a written notice that the sale of the items has been effected. Proceeds from the sale shall
also be used to settle all outstanding Charges and/or payments including administrative fees, late payment interest and Charges
that have been incurred under your account.
7.10 You will be notified if there is any excess amount that can be refunded to you without interest as set out at Clause 7.9. You will
be required to reply whether to transfer such excess amount to your credit card account or issue to you by mode of cheque. In any
of the event that you did not reply or fail to collect the cheque (upon your request) for a period of 6 months from the date of email
or date of cheque issued, it shall be deemed that you agree to waive your rights to claim for the excess thereafter.
7.11 If the proceeds from the sale of the items as set out at Clause 7.9 above is inadequate to cover all Charges and payments due to us by you, you shall be obliged to settle any outstanding balance which remains due within 7 days from the notice of sale. If the
outstanding balance remains unsettled after 7 days, we may proceed to commence legal proceedings against you to recover all
amounts due and you shall indemnify us of all costs and expenses incurred in the process of doing so.
7.12 In the event that the items could not be sold, you hereby authorized us to proceed to dispose/destroy/discard the items. All costs
of sale or disposal shall be borne by you, without prejudice to any rights or remedies due to us in respect of any breach of any
covenant by you which shall arise from or in connection with this Agreement.
8. LIMITATION OF LIABILITY
8.1 We shall not be held liable or responsible for any damage or loss that shall arise for any reason.
8.2 You agree that we are not liable to you or any person for the damage, destruction or theft of any of your items that are stored at
our Storage Facilities, howsoever caused, and you hereby agree to waive all rights to seek any claim which you might otherwise
have against us, unless such damage, theft, destruction which has been so caused is as a result of our action(s).
8.3 You agree to indemnify us in any respect of any claim that shall be made against us and any expenses that shall be incurred by us
as a consequence of, in relation to, or in any way arising out of, your use of our Services.
8.4 You acknowledge that we are not aware of the value of the items that is stored with us and you are responsible to arrange for
appropriate insurance for your items. By entering into this agreement and subscribing our Services, you also agree to waive all
rights of recovery against us for any claims.
8.5 You acknowledge and agree that the use of our Website and any of our Services is entirely at your own risk. We shall not be held
liable or responsible in any way for any direct or indirect loss or damage suffered as a result of your use of our Website.
8.6 You are responsible to inspect any items returned to you for any loss or damage. If there is any loss or damage to your items, you
are required to notify W+S within 24 hours of the Delivery. We reserve the right to inspect the said items and take pictures of any
alleged damage or loss before a claim can be made.
8.7 It is your responsibility to ensure that the items are properly and carefully packed with adequate protection as would reasonably
be required. We shall not be held liable for any loss, misdelivery of and/or damage to any items as a result of poor packing or
inadequate protection or deterioration in the state of the items.
8.8 Subject to Clause 8.9 herein, W+S shall reimburse you up to the sum of S$10.00 or such other amount which we may determine
as final and conclusive per W+S Box or any Odd-Size Item placed in our Storage Facilities, in the event of any loss or damage
caused to your items which is not caused by you, provided that your items are stored in compliance of Clause 5 above. The
reimbursement shall be made by us to you via cheque, subject to proof of the costs of the lost or damaged item. W+S shall not be
liable for the damage of your items, if the same is caused directly or indirectly by fire, earthquake, flood, or other causes, that are
beyond our control.
8.9 We shall not be liable for any loss, damage or destruction caused to your items due to the following:-
a) Terrorist attack, war or military action;
b) Loss or damage resulting from unknown or mysterious causes;
c) Consequential loss of any kind or description;
d) Nuclear reaction, radiation or radioactive, biological or chemical contamination;
e) Loss of data records other than the cost of blank data carrying materials;
f) Loss from theft without forcible and violent signs of entry into a securely locked space;
g) Breakages, denting, scratching, denting, chipping, marring or any accidental damage to items stored;
h) Any damage to items while in transit or during loading or unloading;
i) Loss or damage to property directly resulting from Flood, water seeping from outside the premises, action of the sea or waves
or tidal wave.
j) Flood means the covering of normally dry land by water that has escaped or been released from the normal confines of: (i) any
lake, or any river, creek or other natural watercourse, whether or not altered or modified; or (ii) any reservoir, canal, or dam.
k) Money, Coins, Bullion, Deeds, Bonds, Securities and the like.
l) Jewellery, Watches, Precious Stones and Stamps of all kinds
m) Furs, fine arts, electronic items, perfumery, tobacco, cigars, cigarettes, beers, wines, spirits and the like,
n) Livestock, plants, explosives and flammables.
8.10 Notwithstanding the above, you agree that no terms within this Agreement will affect or restrict any of your statutory rights.
9.1 You may terminate this Agreement and close your User Account at any time by making a request for the return of your items via
your User Account. Before the termination can be done, you must settle any outstanding Charges that are due to us, including all
fees incurred within the billing cycle during which the termination occurs. Upon termination, you must ensure that you contact us
to arrange for the return of your items and such return must be arranged within 14 days thereafter. If, for any reason, after 14 days
following the termination of this Agreement, you have not arranged for the return of your items, we may proceed to dispose them
in accordance with Clause 7.
9.2 We may terminate this Agreement at any time by providing written notice to you. If we terminate this Agreement, we shall arrange
for your stored items to be delivered back to you at our costs and expense, unless the termination is due to your breach of this
Agreement, in which, you shall be responsible for all costs and penalty fees that shall be incurred.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 We retain ownership of all intellectual property rights of any kind related to our Website and Services, including all applicable
copyrights, patents, trademarks and other property rights, save for those which may relate to third parties that we may mention on
our Website or work with in providing the Services.
10.2 Limited, non-exclusive, non-licensable and non-transferable use of limited content for personal use is permitted, however must
not be used for commercial purposes.
to read this, as it includes important terms which shall be applicable to you.
11.2 We may use location-based services in order to perform the Services as efficiently and quickly as possible. Information that we
collect from you through the use of these location-based services shall be collected and stored in accordance with the terms of our
12. SUB-CONTRACTING AND ASSIGNMENT
12.1 W+S may at any time sub-contract, assign or transfer any or all of its rights and obligations under this Agreement to any third
party or agent.
12.2 This Agreement shall be binding on your personal representatives and successors.
13. FORCE MAJEURE
13.1 We will not be held liable or responsible for any failure to perform or delay in the performance of the Services caused by Force
13.2 In the event of a Force Majeure, we will aim to contact you as soon as possible and will take all reasonable measures to minimize
any disruptions to the Services.
You agree to release, fully indemnify, defend and hold us, our employees, agents, suppliers and directors harmless on demand,
from and against all claims, liability, damages, costs, expenses, losses and legal fees arising out of the use of our storage Service,
including but not limited to any breach of the Agreement by you. In addition, we shall not be liable to you for damages caused by
any act of God. This clause also applies to any other liabilities arising out of your use of our Website or Services or by any other
person accessing our Website or Services under your account or using your Data.
15.1 Any notices given by you to us must be made in writing, by way of email to firstname.lastname@example.org or by registered postal mail
to our registered office as specified in Clause 1 of this Agreement.
15.2 Any notices given by us to you must be in writing and may be served by email or by postal mail. Such notice shall be directed to
the email or postal address you have provided to us through our website or as separately provided to us in the form of a notice
according to the details as stipulated in this Clause.
15.3 A notice shall be deemed to have been served at the time the registered postal mail has been signed for by us in the case of
registered postal mail; within 48 hours from the time the notice has been sent out in the case of postal mail; and from the time the
email was sent by the sender, provided that the sender of the email does not receive an email message stating that the email
message has not been received by the intended recipient.
16. GOVERNING LAW AND LANGUAGE
This Agreement and any disputes or claims arising out of or in connection with it or its subject matter or formation shall be
governed by and construed in accordance with the laws of the Singapore.
17.1 We reserve the right to amend the terms and conditions within this Agreement from time to time and it is your responsibility to
review these terms and conditions on each occasion you procure our services and/or products. The latest version of this Agreement
will always be accessible at www.workstore.com.sg/valet/. Your continued use of our Services will be deemed to represent your
continued acceptance to the latest version of this Agreement. If you do not agree with any changes to this Agreement, you may
terminate this Agreement as per Clause 9.
17.2 We always welcome your feedback which can be sent to us by email to email@example.com. Where you supply any feedback,
you agree and acknowledge that W+S shall have no obligation to maintain confidentiality of such feedback and/or suggestions
and that it may be incorporated into our Website or Services.
17.3 If any provision of this Agreement shall be found by any court or arbitration or administrative body of competent jurisdiction to
be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of this Agreement which shall
remain in full force and effect. If any provision of this Agreement is so found to be invalid or unenforceable but would be valid or
enforceable if some part of the provision were deleted, the provision in question shall apply with such modification(s) as may be
reasonably necessary to make it valid and which reflect(s) the intention of the parties.
17.4 Each party shall keep any and all information disclosed between the parties to this Agreement in strict confidence. This clause
shall survive the termination of this Agreement.
18. Cancellation Policy
18.1 Work Plus Store Valet offers no cancellation and refund once the sign-up details and payment have been submitted. Should you
need further assistance on any amendments, kindly contact us within 24 hours after the submission.